Warranty
All of our rods are stress tested before we ship to expose any hidden defects.Our rods are designed to last a lifetime if it is not abused or misused and well taken care of. Sometimes accidents happen. Our warranty is also designed to protect the seller from damage caused by negligence or misuse. Our warranty is designed to protect the customer in cases of manufacturer’s defects in materials or workmanship for two years from the date of purchase. If an event occurs that is due to manufacturer’s defects in materials or workmanship, the buyer should send it back to Trinity Custom Rods with $25 to cover shipping. The blank will be sent to our distributer to be examined and inspected to determine if the defect is due to manufacturer’s defects in materials or workmanship or due to negligence or misuse. If the blank manufacturer examines rod and decides that the blank was damaged due to manufacturer’s defects in materials or workmanship, the blank will be replaced at discretion of manufacturer, the rod components will be repaired at cost of materials.
If the damage is determined to be due to negligence or misuse the buyer will have the option of having $25 returned or purchase a replacement rod at discount of 50% off retail price. This ONLY applies to only two rods in the first 2 years. Proof of purchase necessary.
If the damage is determined to be due to negligence or misuse the buyer will have the option of having $25 returned or purchase a replacement rod at discount of 50% off retail price. This ONLY applies to only two rods in the first 2 years. Proof of purchase necessary.